(b) From first law of thermodynamics,
$Q = \mathrm{\Delta}U + W \Rightarrow \mathrm{\Delta}U = Q - W$
$\therefore\mathrm{\Delta}U_{1} = Q_{1} - W_{1} = 6000 - 2500 = 3500J$
$\mathrm{\Delta}U_{2} = Q_{2} - W_{2} = - 5500 + 1000 = - 4500J$
$\mathrm{\Delta}U_{3} = Q_{3} - W_{3} = - 3000 + 1200 = - 1800J$
$\mathrm{\Delta}U_{4} = Q_{4} - W_{4} = 3500 - x$
For cyclic process, $\mathrm{\Delta}U = 0$
$\therefore 3500 - 4500 - 1800 + 3500 - x = 0 \Rightarrow x = 700J$
Efficiency, $\eta = \frac{output}{input} \times 100$
$= \frac{W_{1} + W_{2} + W_{3} + W_{4}}{Q_{1} + Q_{4}} \times 100 = \frac{1000}{9500} \times 100 \Rightarrow \eta = 10.5\%$