(c) The potential of $Q$ at the surface
$A = \frac{1}{4\pi\varepsilon_{0}}.\frac{Q}{R}$; The potential of $q$
At the surface $A = \frac{1}{4\pi\varepsilon_{0}}.\frac{q}{R}$
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The potential at $B$ is due to $Q$
Inside $= \frac{1}{4\pi\varepsilon_{0}}.\frac{Q}{R}$
The potential at $B$ due to $q = \frac{1}{4\pi\varepsilon_{0}}.\frac{q}{r}$
$\therefore$ Potential at $A,\ V_{A} = \frac{1}{4\pi\varepsilon_{0}}\left( \frac{Q}{R} + \frac{q}{R} \right)$
Potential at $B,\ V_{B} = \frac{1}{4\pi\varepsilon_{0}}\left( \frac{Q}{R} + \frac{q}{R} \right)$
$\therefore V_{B} - V_{A} = \frac{1}{4\pi\varepsilon_{0}}\left( \frac{q}{r} - \frac{q}{R} \right)$