(a)
The total number of ways in which words with five letters are formed from given 10 letters $= 10^{5} = 100000$
Total number of ways in which words with five letters are formed (no repetition) $= 10 \times 9 \times 8 \times 7 \times 6 = 30240$
$\therefore$ Required number of ways $= 100000 - 30240 = 69760$