[Solution by Claude - not from source] The answer key accepts both (1) and (2). $[Co(NH_3)_3Cl_3]$ is a neutral non-electrolyte (no ions). Option (2) as printed, $[Co(NH_3)_4Cl_2]$, is a cation without a counter-ion, so it appears to have been accepted as well; this explanation is my inference. Answer (1) and (2), as in the answer key.